Shipping policy

At Hydronics, we aim to provide efficient and reliable shipping services to ensure your orders are delivered promptly and in pristine condition.

Below are the details of our shipping policy:

Processing Time

• Orders placed before 10am will be dispatched on the same day, or if placed after 10am, on the very next business day.
• Orders are processed Monday to Friday, excluding public holidays.
  

Shipping Rates

• Standard Shipping: FREE shipping is offered on all orders within Australia.

Delivery Times

• Standard shipping typically takes 2–5 business days after dispatch, depending on your location.
  
• Delivery times may vary for remote or regional areas.
  

Tracking Your Order

• Once your order is dispatched, you will receive a confirmation email with a tracking link.
• Simply click the link to follow your shipment’s progress in real-time.

Additional Information

• We do not deliver to PO Boxes or APO/FPO addresses.
• Orders containing multiple items may be shipped in separate packages, though typically all on the same day.
• For pre-orders or items listed as out of stock, shipping times will vary and will be
  communicated at the time of purchase.
• We are committed to providing the best shipping experience for our customers. If you have any questions or need assistance, please contact us at support@hydronics.com.