Returns Process

To initiate a return, contact us at support@hydronics.com with your order number and the reason for the return. 

Returned items must be delivered to us unused, with all original packaging and components intact. Items that do not meet these criteria may be subject to a reduced refund or rejection of the return.

We recommend using an insured and trackable shipping method for all returns, as Hydronics cannot be held responsible for items lost or damaged during the return process.